ATLANTA - October 1, 2024 – Assurant, Inc. (NYSE: AIZ), a leading global business services company that supports, protects, and connects major consumer purchases, is proud to announce it is the 2024 Frost & Sullivan Customer Value Leader in the U.S. mobile and device trade-in and upgrade industry.
Frost & Sullivan’s Customer Value Leadership Award recognizes the company that offers superior products or services for overall price, performance, and quality. Assurant was selected because of its broad portfolio of device life cycle solutions that help clients manage rapid, flexible and transparent trade-in programs consistently every year.
“We are honored to be recognized by Frost & Sullivan as the leader in bringing value to our partners for 2024,” said Jeff Unterreiner, President, U.S. Connected Living at Assurant “This award is a testament to our commitment to continually anticipate emerging trends and the needs of our partners and make the investments necessary to deliver mobile solutions designed to help them achieve their strategic goals.”
In 2023, Assurant serviced more than 25 million devices for seven of the top 10 global telecommunications brands through its network of Device Care Centers across the world. By leveraging its infrastructure and expertise through every step in the trade-in process, Assurant can seamlessly deliver value through the entire device life cycle - from the device return through its end of life – while helping clients positively impact their sustainability targets.
“The company’s ability to consistently tailor solutions according to customer needs, competitive product pricing, technology-led approach, established operational model, extensive use of AI and machine learning, and brand recognition set it apart in this industry,” said Vikrant Gandhi, Vice President of Research at Frost & Sullivan.
By prioritizing strategic investments in emerging industry opportunities, technologies, and, critically, its people, Assurant consistently delivers high-performance programs for its clients across the United States and globally.