Connected Device and Mobile Repair Solutions

Industry leading tech repair centres on the High Street

A one-stop destination for your device needs.

Consumer dependency for connectivity and connected device interoperability has trended upward the last few years, and it certainly isn’t slowing down. Our Connected Decade research reveals 53% of global consumers purchased at least one new smart device last year. Items like smartphones, tablets, laptops, even gaming console systems continue to play a crucial role in day-to-day life, so when those devices break or malfunction, the stress from delays in vital connections and lost productivity can’t be understated. Our UK network of tech repair centres can offer a vast range of fast, affordable repair service options for electronic devices across the connected lifestyle.

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Uncomplicated Mobile Device Repair

 

  • Peace-of-mind Warranty

    Customers have the comfort of knowing our repairs come with a warranty so they can return if a problem occurs.

  • Same Day Repairs

    Consumers suffer minimal time without their device with some repairs taking as little as 1 hour.

  • Expert Technicians

    Repair technicians leverage top-quality parts and uphold the highest standards to ensure every repair is efficient, swift and back in working order.

  • Excellent customer service

    We’ve serviced over 1 million happy customers and we consistently achieve 4 out 5 scores on Trustpilot.

  • Peace-of-mind Warranty

    Customers have the comfort of knowing our repairs come with a warranty so they can return if a problem occurs.

  • Same Day Repairs

    Consumers suffer minimal time without their device with some repairs taking as little as 1 hour.

  • Expert Technicians

    Repair technicians leverage top-quality parts and uphold the highest standards to ensure every repair is efficient, swift and back in working order.

  • Excellent customer service

    We’ve serviced over 1 million happy customers and we consistently achieve 4 out 5 scores on Trustpilot.

Our research tells us that when it comes to repair fulfilment options, consumers love the walk-in repair offering.

Enhancing speed, choice and convenience

hands working on mobile devices at Assurant depot

There are many reasons why customers prefer a walk-in repair centre for their connected devices:

  • The Repair & Service centres are located in convenient places for them

  • A wider range of spare parts can be stored which means we can complete 97% of repairs in store

  • The customer can go to the store when they want, no waiting around for an appointment

Other services available at our tech repair centres

Shop for high quality refurbished devices

Our stores sell an extensive range of certified, quality checked second hand devices. This allows consumers to purchase the latest technology for less while still enjoying all the same benefits as brand new devices.
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Trade-in old tech

Customers can get instant cash for their old devices with our straightforward trade-in service. Stores accept a variety of models and conditions, providing fair prices for used tech which can then go towards a new purchase.

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Read the latest Assurant connected consumer research and insights

News Release

Mobile and the Connected World

Trade-In Programs Returned Over $1 Billion to Consumers in Q3 2024

Assurant reported today that a total of $1.09 billion was returned to consumers who traded in their mobile devices in the third quarter of 2024 alone.

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Article

Mobile and the Connected World

Q3 2024 Mobile Trade-In and Upgrade Industry Trends Report

Trade-In Programs Hit a New High: Over $1 billion was returned to consumers in Q3 2024, marking the first time this has been reached in the third quarter.

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News Release

Mobile and the Connected World

Assurant Named Customer Value Leader by in the U.S. Mobile Device Trade-In and Upgrade Industry

Assurant is proud to announce it is the 2024 Frost & Sullivan Customer Value Leader in the U.S. mobile and device trade-in and upgrade industry.

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ABOUT ASSURANT

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Assurant is a trading name of the following companies registered in England and Wales having their registered office addresses at Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN: Assurant Group Limited (No. 3264846), Assurant General Insurance Limited (No. 2341082), Assurant Intermediary Limited (No. 4019801), Lifestyle Services Group Limited (No. 5114385), Assurant Direct Limited (No. 5399683) and Assurant Device Care Limited (No. 07068992) and the following companies registered in England and Wales having their registered office addresses at TWENTY Kingston Road, Kingston Road, Staines-upon-Thames, Surrey, TW18 4LG: TWG Europe Limited (No. 06917014), London General Insurance Company Limited (No. 01865673) and TWG Services Limited (No. 01883565).

Assurant General Insurance Limited, and London General Insurance Company Limited are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Lifestyle Services Group Limited, Assurant Intermediary Limited, Assurant Direct Limited and TWG Services Limited are authorised and regulated by the Financial Conduct Authority.

Assurant is also a trading name of The Warranty Group Services (Isle of Man) Limited which is registered in the Isle of Man with number 094279C and has its registered office address at Third Floor, St George’s Court, Upper Church Street, Douglas, IM1 1EE, Isle of Man.